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Kapture CX, a Bengaluru based verticalized agentic AI platform, has raised $10 million in a Pre-Series B funding round led by Bajaj Finserv Ventures, the investment arm of Bajaj Finserv. Existing backers Cactus Venture Partners and India Alternatives also participated in the round, reinforcing their continued confidence in the company’s growth trajectory. This latest infusion of capital brings Kapture CX’s total funding closer to the milestones it has steadily built since its founding in 2014.
Use of Funds
The company plans to deploy the fresh capital toward expanding its footprint in international markets, deepening its research and development efforts, and accelerating product innovation. These priorities reflect Kapture CX’s ambition to scale its presence beyond its current operations, which already span 18 countries and serve more than 1,000 enterprise clients, including Bajaj Finance and several companies within the Tata Group and Reliance Group.
About Kapture CX
Founded by Sheshgiri Kamath and Vikas Garg, Kapture CX positions itself as a full stack, industry focused AI platform designed to help large enterprises manage complex and high-priority workflows. By combining AI agents, operational intelligence, and human oversight within a single system, the company aims to simplify what it describes as a fragmented AI adoption landscape, where enterprises often rely on disjointed tools from multiple vendors. Kapture CX’s approach centers on owning its entire technology stack, from underlying models to the user interface, enabling enterprises to deploy customized AI solutions at scale without extensive integration overhead.
Leadership Commentary
Commenting on the round, Kapture CX cofounder and CEO Sheshgiri Kamath noted that the company has grown fourfold since its 2023 Series A round and has achieved profitability, a rare feat in today’s AI economy. He described Bajaj Finserv Ventures’ decision to lead the round as strong validation of the company’s value proposition.
Lakshmi Iyer, Group President of Investments and MD & CEO of Bajaj Alts, said the firm is in the process of launching an AI Opportunities Fund aimed at investing across the broader AI ecosystem. She highlighted Kapture CX’s deep tech capabilities, including model training, along with its understanding of enterprise workflows and partner ecosystem, as key factors behind the investment decision.
Broader Investment Context
This funding round also fits into a broader pattern of activity from Bajaj Finserv Ventures in the AI and enterprise technology space this year, following earlier investments in companies such as NowPurchase and Assiduus Global. As competition intensifies among AI driven customer experience platforms, including players like Salesforce, Decagon, and Sierra AI, Kapture CX’s latest raise signals its intent to strengthen its position in this rapidly evolving market.
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